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Security

  • Bag Check

    In order to ensure the safety and comfort of our fans, the following security procedures are in place for the 2014 season:

    All bags and hand-carried items will be searched. Items can be no larger than 16"x16"x8"

    All bags, purses and containers will be searched prior to entry. No bags larger than 16" x 16" x 8" will be admitted into any Major League Baseball facility. MLB approved boxes will be at all entry points to help enforce these restrictions. Large bags and luggage, Inflatables such as balloons and beach balls, nets, noise makers, aerosol cans, brooms, flagpoles, weapons including but not limited to firearms and knives, laser pointers, tripods or monopods, coolers, cans, bottles, food and beverages are not permitted into Minute Maid Park at any time. Skateboards, roller shoes, roller skates and bicycles are prohibited as well. To ensure fan safety, the Houston Astros reserve the right to refuse admittance of any item deemed hazardous, inappropriate, offensive or suspicious.

  • Banners

    The Astros welcome baseball-related banners that support teams and their players, so long as they are in good taste. Minute Maid Park does not permit signs, posters or banners which are obscene, slanderous or in bad taste. Management reserves the right to remove any sign deemed inappropriate or is obstructing the view for other patrons.

  • First Aid

    First Aid stations are located at Section 150 on the Main Concourse and Section 334 on the Upper Concourse to serve fans seeking medical assistance during all Astros games. In case of an emergency, immediately notify an usher who will then contact the appropriate emergency personnel.

  • Guest Conduct

    Customer Service is the number one objective of the Houston Astros. The team strives to provide its Guests with the most positive baseball experience in the Major Leagues in a safe, comfortable environment. To help us achieve our goal of outstanding customer service, we ask for fan cooperation in the following areas:

    • Dress appropriately for baseball. Remember that we have the unique opportunity to start a baseball game with the roof closed and finish it with the roof open.
    • Respect other guests' ability to enjoy the game. Loud or obnoxious fans could be asked to leave the ballpark if their behavior is deemed to be offensive to guests around them.
    • Please do not bring balloons, beach balls, nets or laser pointers into Minute Maid Park. These items are not permitted at any time.
    • For the safety of all fans, do not interfere with the progress of the game or go onto the playing field. Any fan interfering with a ball in play or going onto the field will be removed from the park and could be subject to arrest.
    • Please sit in your assigned seat and be prepared to show your ticket to an usher or ballpark supervisor upon request.
  • Lost Fans

    Please notify the nearest uniformed ballpark employee of a lost fan. Lost guests will be brought to the Fan Accommodation Centers at Sections 112 and 323.

  • Lost and Found

    Any items lost or found within Minute Maid Park should be brought to the attention of any uniformed employee. Guest Services may also be contacted at (713) 259-8459 on non-game days to arrange pick-up of a lost item. Lost and Found will keep items no longer than 30 days.

  • Security

    Security officers and uniformed personnel are stationed throughout the ballpark during all events. In the case of a security incident, notify a uniformed ballpark employee and/or nearest uniformed security officer. The Houston Police Department and members of other law enforcement groups will be on hand before and after every Astros home game to assist in fan safety and traffic management.