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Brick Paver FAQs

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INSCRIPTION / ENGRAVING QUESTIONS:

What are other people putting on their bricks?

Please visit www.imagineyourroyalsbrick.com for examples of personal messages created by other fans and see your own unique message on our interactive brick creator.

Can I put a personal image or graphic on my brick?

No; additional logos or graphics are not permitted.

Can I use a heart (or other special character) symbol?

No; special letters, fonts or symbols not found on a standard keyboard are not permitted.

Do you allow any lower case letters?

Only for name emphasisÂ…for example, when the 2nd letter is lower case followed by upper case such as McDOUGALL, McFADDEN, etc.

How big are the letters on the brick?

The letter height is a half of an inch.

Do the messages automatically get centered on the brick?

Yes

How many letters fit on a line?

15 spaces per line for both the 4"x8" and the 8"x8" options. A space consists of a letter, number, blank space, or punctuation.

How many lines fit on a 4"x 8"?

You may have from 1-3 lines of text.

How many lines fit on an 8"x 8"?

You may have from 1-6 lines of text on the 8"x8" brick
You may have from 1-4 lines of text on the 8"x8" Logo brick

Can I change my inscription if I change my mind? Is there a fee?

Yes; you will receive a letter confirming your personal message with in 2-4 weeks of your order being processed. You will then have 10 days from the date of the letter to make changes. A $10 change fee may apply depending on changes.

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ORDER / PAYMENT QUESTIONS:

What is the last date I can order?

January 28th is the sales cut-off date for the final installation of the Royals Legacy brick program. So make your mark at Kauffman Stadium and be a part of Royals history! Gift Certificates are a great way to secure your place now and give you time to come up with a great inscription! For message ideas, check out www.imagineyourroyalsbrick.com.

When does my credit card get charged?

Your card will be charged within two business days following the date your order is placed.

Have you received my order?

If you have not received an order/payment confirmation within 2 business days, please inquire about the status of your order by calling 1-877-KCR-BRIX (527-2749) or send an email to allstar@royals.com.

When can I expect confirmation of my order?

You will receive an order/payment receipt via email within 2 business days following the date your order was placed. We recommend you watch closely for it in the event it is in your spam or junk mail.

Can I purchase a gift certificate for a friend?

Yes; gift certificates are available so please call 1-877-KCR-BRIX (527-2749).

Is my purchase tax deductible?

A percentage of your donation to Royals Charities is tax deductible.

Is there sales tax?

No.

Can I pay by check?

Yes; please make check payable to "Royals Charities Brick Program"

Where do I mail my check?

Mail to: Royals Charities Brick Program, P.O. Box 9245, Boise, ID 83707

Where will the proceeds from the bricks go?

Royals Charities »

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QUANTITY / LOCATION:

How many bricks are available?

Quantities are limited and will sell out on a first come, first serve basis up until our final sales cut-off of January 28th, 2013 at which point the program will end.

Can I choose where my brick is placed?

No; brick placement will be random.

How will I know where my brick is?

After the bricks have been installed, a locator map will be mailed to you to assist you in locating your brick at Kauffman Stadium.

When and where are the bricks going to be placed?

Bricks will be installed at Kauffman Stadium in areas C and D.

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REPLICAS / DISPLAY CASES:

What is the replica made of?

The replica is made of the same bluestone material as the legacy bricks installed at Kauffman Stadium. Colors may vary slightly.

Can a Replica be shipped to a different address?

Yes, with the exception of P.O. & A.P.O. Box addresses.

How long does it take to get my replica?

Replicas are expected to be engraved and shipped within 8-12 weeks from the date the order was processed.

Can I pay to have my replica expedited?

Yes; please call 1-877-KCR-BRIX (527-2749) for pricing.

Where is my replica brick?

If you have placed an order more than 12 weeks ago and have not received a shipment tracking notification, please email allstar@royals.com or call 1-877-KCR-BRIX (527-2749).

Can I order additional Replicas after I have placed my order?

Yes; please call 1-877-KCR-BRIX (527-2749) to speak with a Customer Service Representative.

Can I order Replica Display Cases after I have placed my order?

Yes; please call 1-877-KCR-BRIX (527-2749) to speak with a Customer Service Representative.

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